Q. Do I have to register in advance or can I just show up?

        All classes require advanced registration.

Q. Do you have a waiting list for sold out classes?

        Yes, we do have a waiting list. You will be notified visa emal if a space becomes available.

Q. What happens if my class is cancelled?

        Kitchentime reserves the right to cancel any class up to seven (7) days in advance. In the event your class is cancelled, you will be notified via email and refunds and exchanges will be applied.

Q.What is your cancellation policy?

        A refund will be given up to seven (10) days prior to the class date. An exchange can be made for any class up to two (3) days before the class date based on availability. No refunds, returns, or exchanges will be given for cancellations made less than two (3) days prior to the class date.

Q. Can children attend classes?
       Children ages 16 and 17 may attend an demonstration class if accompanied by an adult. Tuition for an underage child is the same as that for an adult.

 

Q. What should I wear to the cooking class?

    You should dress casually and comfortably. In Hands-On Workshop classes and Chef’s Table Classes, for kitchen safety and  sanitation reasons, students should wear long pants, a shirt with sleeves, and flat, closed-toe shoe preferably non slip shoes. We will provide you with an apron to wear during the class. Dangling or excessive jewelry is not recommended.

 

Q. How many people are in the classes?

     Hands-On classes are limited to 12 unless otherwise noted in the class description Demonstration class size may vary.

 

Q. Does your menu ever change from what's listed on your website?

     Due to seasonality and availability, occasionally it may be necessary to make substitutions.

 

 

Q. Will I get a copy of the recipes to take home?

    Yes, you will receive a recipe packet to refer to during the class and take home with you. 

 

Q. Can anyone take your Pro level classes?

     Yes, anyone can take any class. It is recommended, but not required that you take the first level class before the second if there is one.

 

Q. What are the different formats of your classes?

     Demonstration classes offer relaxed discussions, tastings, and question-and-answer segments. 

     Hands-On classes give you an opportunity to get your hands dirty. Learn by doing as you're guided by our instructors through all the techniques you need to prepare your class menu. All hands on classes limited to 12 students unless otherwise noted.

Q. In a Hands-On Workshop, will I work with others in a group?

       Yes. In all Hands-On Workshops, you will work in groups of 2 or 3.

Q. Can I rent your facility?

       Yes, we offer facility rentals for your culinary needs. Contact us for available dates and costs. Our instructors and utility staff may be available to assist for an additional cost

Q. Do you offer special events such as teambuilding cooking classes or cooking parties?

       Yes, whether you are thinking about a unique teambuilding exercise for your employees. Let us customize a special event to meet your needs. Special events include but are not limited to: teambuilding, birthday parties, bridal showers, recruiting functions, holiday parties, special occasions, supper clubs, luncheons, corporate sales and fund raising. Have some "Serious Fun"

Q. Can you make special arrangements to accommodate food allergies?

       Kitchentime facilities may contain known allergens. Be aware that cross contamination may occur among food products and we cannot guarantee that our food will be safe for customers with food allergies.

Q and A

KitchenTime     

info@kitchentime.com      Phone:  678.849.6540

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